(Documents available in Romanian language only)
Procedure for measuring quality parameters
Contract for the provision of radiocommunication services
ANCOM Regulations
This section contains information, as per legislation in force, about service quality parameters, communication end-user contract, service area of coverage, service public offer, procedure for solving end-user complaints.
Quality Indicators 2012-2016 (Documents available in Romanian language only)
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2012
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2012
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2012
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2012
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2013
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2013
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2013
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2013
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2014
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2014
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2014
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2014
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2015
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2015
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2015
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2015
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2016
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2016
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2016
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2016
Quality Indicators 2017-2020 (each of the following PDFs is available in Romanian only)
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2017
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2017
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2017
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2017
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2018
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2018
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2018
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2018
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2019
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2019
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 3 / 2019
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 4 / 2019
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 1 / 2020
- Quality indicators according to ANCOM Decision no. 1201/2011 - quarter 2 / 2020